Privacy Policy

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

(1) Identity of Data Controller

The Data Controller responsible for your personal information processed via our website or in relation to the services we provide is STC OMAN LLC, DUBAI.

If you have any questions about this privacy notice or our practices and procedures in relation to your personal data, or if you want to exercise your legal rights, please contact us using the details set out in the “Contact” section at the end of this policy. We would appreciate the chance to deal with any concerns you might have, please send in your queries to corporate.communciations@stcgroups.com

(2) What information do we collect?

We may collect, store and use the following kinds of personal data:

(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views);

(b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our services (including name, address, email address and telephone number);

(c) information that you provide to us for the purpose of registering with us
(including name, address and email address);

(d) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters (including name and email address);

(e) CCTV, still and time lapse photography is in use at the head office and
at temporary locations at various sites; and

(f) any other information that you choose to send to us.

(3) Cookies

This cookie policy (“Cookie Policy”) is intended to inform you how we use “cookies” and similar technologies on our website at http://www.stcgroups.com/ (“Website”) and to assist you in making informed decisions when using our Website.
Please take a moment to read and understand this Cookie Policy.

WHAT ARE COOKIES?

Cookies and similar technologies are very small text documents or pieces of code, which often include an anonymous unique identifier. When you visit a website or use a mobile application, a computer asks your computer or mobile device for permission to store this file on your computer or mobile device and access information from it. Information gathered through cookies and similar technologies may include the date and time of visits and how you are using the particular website or mobile application. Cookies are used by us as part of our Website and they are also used by some of our third-party partners.

For more details on cookies and similar technologies please visit All About Cookies.
For the purposes of the remaining sections of this Cookie Policy we will refer to all technologies using the above features as “cookies”.

CONSENT TO OUR USE OF COOKIES

By using the Website, you acknowledge that we may store and access essential cookies on your computer or other device. Essential cookies are cookies which are essential for the operation of our Website.

Further, where you give permission, we may also store and access certain non-essential cookies on your computer or other device. These cookies are not essential to the operation of our Website but allow us to provide additional functionality or to gather additional information about your use of our Website. You are not obliged to give consent to our use of non-essential cookies and we will not place such cookies until you have given your consent.

If you wish to block or delete cookies, or you would like to withdraw consent to our use of non-essential cookies, you can find out how to do so below.

WHAT COOKIES WE USE AND WHAT DO WE DO WITH COOKIES?

Essential Cookies – We use cookies where they are essential for the operation of the Website, for example to remember that you are signed in to the Website.

Session Cookies – We use cookies to allow the Website to uniquely identify your browsing session on our Website, which allows us to coordinate this information with data from our Website server.

Analytics Cookies – We use “analytics” cookies. These, along with other information, allow us to calculate the aggregate number of people using the Website and which features of our Website are most popular.

We use this information to improve the Website. We do not generally store any information that you provide to us in a cookie.

WHAT HAPPENS WHEN YOU REFUSE, BLOCK OR DELETE COOKIES?

In order to use some parts of our Website you will need to accept cookies. If you choose to withhold consent to our use of cookies, or you subsequently block or delete cookies, some aspects of our Website may not work properly and you may not be able to access all or part of our Website.

CAN YOU BLOCK COOKIES?

You can block the use of cookies altogether by activating the relevant settings in your browser or by following the link below. For more information on cookie management and blocking or deleting cookies for a wide variety of browsers, visit All About Cookies.

(4) Using your personal data

Personal data submitted on this website will be used for the purposes specified in this privacy policy or
in relevant parts of the website.

We may use your personal information to:

(a) send statements and invoices to you, and collect payments from you;

(b) send you general (non-marketing) commercial communications with your informed consent;

(c) send you email notifications which you have specifically requested;

(d) send to you our newsletter and other marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications); and

(e) deal with enquiries and complaints made by or about you relating to the website.

(f) Where CCTV is in use we adopt a continuous 30-day recording period after which images are deleted. The exception to this is where an incident is under investigation and then images will be retained only until the investigation is complete.

(g) Still and time lapse photographs might be kept for business reasons such as providing evidence of build progress, health and safety records, warranties, recording events and being part of customer reporting. These records will be kept for only as long as required for commercial reasons.

Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the informed permission you provide.

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

(5) Lawful basis for processing

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

(a) Where we have your consent to do so.

(b) Where we need to perform the contract we are about to enter into or have entered into with you.

(c) Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

(d) Where we need to comply with a legal or regulatory obligation.

Generally, we do not rely on consent as a legal basis for processing your personal data.

(6) Disclosures

We may disclose information about you, solely for business purposes, to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose information about you:

(a) to the extent that we are required to do so by law;

(b) in connection with any legal proceedings or prospective legal proceedings;

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

Except as provided in this privacy policy, we will not provide your information to third parties.

(7) International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

Where necessary to make such transfers, we will comply with our legal and regulatory obligations in relation to the personal information. This will include having a lawful basis for transferring personal information and putting appropriate safeguards in place to ensure an adequate level of protection for the personal information.

(8) How long will you use my personal data for?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances you can ask us to delete your data: see Section 11 below on your rights for further information.

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you and so it is no longer ‘personal data’ within the meaning of applicable data protection legislation) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

(9) Security of your personal data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

Data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

(10) Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

(11) Your rights

You have the following rights in relation to the personal data we hold about you. Please note that these rights are subject to certain exemptions which may be applicable to any request you make.

To address any of the rights below please contact corporate.communications@stcgroups.com

YOUR RIGHT OF ACCESS

If you ask us, we’ll confirm whether we’re processing your personal information and, subject to any applicable exemptions, provide you with a copy of that personal information (along with certain other details) within the timescales or extended timescales provided for by the GDPR for complex requests, or where applicable, provide you with an explanation as to why we will not be complying with your request. If you require additional copies, we may need to charge a reasonable fee.

YOUR RIGHT TO RECTIFICATION

If the personal information we hold about you is inaccurate or incomplete, you’re entitled to have it rectified. If you are entitled to rectification and if we’ve shared your personal information with others, we’ll let them know about the rectification where possible and where this would not involve disproportionate effort. If you ask us, where possible and lawful to do so, we’ll also tell you who we’ve shared your personal information with so that you can contact them directly.

YOUR RIGHT TO ERASURE

You can ask us to delete or remove your personal information in some circumstances such as where we no longer need it or if you withdraw your consent (where applicable because that was the legal basis on which we were processing your personal information). If you are entitled to erasure and if we’ve shared your personal information with others, we’ll take reasonable steps to inform those others where possible and where this would not involve disproportionate effort. If you ask us, where it is possible and lawful for us to do so, we’ll also tell you who we’ve shared your personal information with so that you can contact them directly.

YOUR RIGHT TO RESTRICT PROCESSING

You can ask us to ‘block’ or suppress the processing of your personal information in certain circumstances such as where you contest the accuracy of that personal information or you object to us. If you are entitled to restriction and if we’ve shared your personal information with others, we’ll let them know about the restriction where it is possible for us to do so. If you ask us, where it is possible and lawful for us to do so, we’ll also tell you who we’ve shared your personal information with so that you can contact them directly.

YOUR RIGHT TO DATA PORTABILITY

With effect from 25 May 2018, you have the right, in certain circumstances, to obtain personal information you’ve provided us with (in a structured, commonly used and machine-readable format) and to reuse it elsewhere or to ask us to transfer this to a third party of your choice.

YOUR RIGHT TO OBJECT

You can ask us to stop processing your personal information, and we will do so, if we are:

relying on our own or someone else’s legitimate interests to process your personal information, except if we can demonstrate compelling legal grounds for the processing; or processing your personal information for direct marketing.

YOUR RIGHTS IN RELATION TO AUTOMATED DECISION-MAKING AND PROFILING

You have the right not to be subject to a decision when it’s based on automatic processing, including profiling, if it produces a legal effect or similarly significantly affects you, unless such profiling is necessary for entering into, or the performance of, a contract between you and us.

YOUR RIGHT TO WITHDRAW CONSENT

If we rely on your consent (or explicit consent) as our legal basis for processing your personal information, you have the right to withdraw that consent at any time.

If you wish to exercise any of the rights set out above, please contact us on the Privacy email below.

You may instruct us to provide you with any personal information we hold about you by contacting the Privacy email below or via the postal address. Provision of such information may be subject to the payment of a fee. Please write to corporate.communications@stcgroups.com.

You may instruct us not to process your personal data for marketing purposes by email at any time. (In practice, we will seek your agreement to either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.)

(12) Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

(13) Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

(14) Contact

If you have any questions about this privacy policy or our treatment of your personal data including possible breaches, please write to us by email to corporate.communications@stcgroups.com